Return Policy

Return Policy

Last updated: November 1, 2026

Return requests for non-defective items
You may request a return within 90 calendar days after delivery. Please provide your order number and explain the reason for the request. We do not accept no-reason returns.

To qualify for a discretionary return, an item must be unused, unworn, unwashed, undamaged, complete with its original tags, packaging, and accessories, and in condition fit for resale. All returns are inspected. A return is approved only after review. Please contact us and receive return instructions before sending anything back. Items showing use, damage, missing parts, or not fit for resale will not qualify for a discretionary return.

Damaged, defective, or incorrect items
If an item arrives damaged, defective, or different from what you ordered, contact us with your order number and clear photos so we can review the issue and determine an appropriate remedy under applicable law. This policy does not limit any rights you may have under applicable consumer-protection laws.

Return instructions and shipping
Email support@morovanart.com before returning an item. If a return is approved, we will provide the return address and instructions. Any return-shipping arrangements or costs that apply will be confirmed with those instructions. Do not send returns to the registered business address unless we specifically direct you to do so.

Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may take additional time to post the refund. Any refund required by applicable law will be handled in accordance with that law.

Exchanges
Contact support@morovanart.com with your order number and the item you would like to exchange. Exchange availability depends on review and current stock.